If the microphone is muted, check the device microphone volume. If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:ġ. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.Ģ. Try factory resetting the earbuds. If this happens, it may be because the earbuds are dirty or the volume is set low. Left / Right / One side of the earbuds has a low volume If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it. To fix this, you can do the following:ġ. Try charging the earbud that is not working or both, placing them in the charging case.ģ. Check if the earbuds are operating within a normal working range If this happens, it may be because it is low on battery or it did not connect correctly with the device. Some Common Earbuds Problems & Troubleshooting Left / Right / One side of the earbuds has stopped working Third page: On the third and last page, you will be able to configure the controls of the earbuds, enable or disable the auto turn-off of the earbuds, the Find My Earbud feature, and information about the earbuds, and the firmware version.Also, you will find options like enabling or disabling the ANC, enabling or disabling the Ambient Sound Control, and the Smart Audio and Video feature. Second page: On the second page, we will not only find the connected device, but also the battery percentages of both earbuds.First page: This is the first page of this application, and you will be able to see the connected device.Activate the Talkthru mode: Press the multifunction touch button on the left earbud two times. Activate the Ambient Aware mode: Press the multifunction touch button on the left earbud one time.Activate the voice assistant: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.Mute or unmute the microphone: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.End a current call: Press the multifunction touch button on any of the earbuds two times.Answer an incoming call: Press the multifunction touch button on any of the earbuds two times.Play the previous song: Press the multifunction touch button on the right earbud three times.Play the next song: Press the multifunction touch button on the right earbud two times.
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